RedisGreen and Stovepipe Studios make the security of your servers and your
data our top priority. Our systems were designed from the ground up to be more
secure and reliable than the competition — this is achieved by service isolation
and regular system reviews.
RedisGreen's primary physical infrastructure runs on Amazon's secure data
centers. Amazon's data centers are accredited by:
SOC 1/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
PCI Level 1
RedisGreen stores backups and disaster recovery systems in a secure facility
with N+1 power and cooling, zone 4 seismic rating power, and a pending
accreditation under SAS 70 Type II.
RedisGreen servers are dedicated virtual machines, firewalled off from direct
communication with one another. As a result, many of the vulnerabilities that
affect multi-tenant architectures are absent from the design of RedisGreen.
Credit Card Safety
RedisGreen does not store any credit card information from customers. Braintree processes payments
and stores all payment information. Braintree is an independent, audited,
Stovepipe Studios and RedisGreen employees never access the contents of
RedisGreen databases unless required to for support reasons. Staff may log into
your account to reproduce bugs or problems, and will look at summary reports on
the performance of database queries as part of routine monitoring.
When working on support issues we try to respect your privacy and avoid
accessing any information stored in your database unless needed to resolve an
To report a security vulnerability, the Stovepipe Studios security team can
be reached at firstname.lastname@example.org.
Security is a top priority at Stovepipe Studios; we will be in touch with you as
soon as possible.
Use the following public key to keep your message safe and please provide us
with a secure way to respond to you.